These Terms of Service ("Agreement") constitute a legal and enforceable contract between you ("Customer", "User", "you") and Intellocore Pte Limited ("Company", "we", "us"). By accessing or using PruTAN, you agree to be bound by these terms. If you do not agree, do not use our Service.
Subject to payment of applicable fees and compliance with this Agreement, we grant you a non-exclusive, non-transferable, revocable license to access and use PruTAN solely for your internal business purposes in accordance with our Documentation.
You shall not:
You are responsible for maintaining the confidentiality of your login credentials. You must immediately notify us of any unauthorized access or security breaches. We reserve the right to suspend your access if we detect fraudulent or harmful activity.
All fees are exclusive of applicable taxes. You agree to pay all invoiced amounts according to the payment terms in your Order (typically 30 days). Late payments incur interest at 1.5% per month or the maximum rate allowed by law, whichever is less.
All services are non-refundable. To cancel, contact us at info@intellocore.com. Cancellation takes effect at the end of your current billing period. No refunds apply to partial periods.
Subscriptions automatically renew on their renewal date unless cancelled. We notify you before renewal. You may cancel anytime through your account settings or by email.
Intellocore Pte Limited maintains ISO 42001:2023 certification, demonstrating our commitment to responsible artificial intelligence management. If PruTAN includes AI-powered features or functionalities, they are governed by the following principles:
Data processed by AI systems in PruTAN is handled in accordance with this Agreement and all applicable privacy laws (including GDPR, PDPA). We do not use your data to train AI models without your explicit consent, unless such use is essential to providing the AI-powered feature you have subscribed to.
If you use AI-powered features in PruTAN, you agree to:
All rights, title, and interest in PruTAN, including software, technology, designs, and documentation, are owned by or licensed to Intellocore Pte Limited. No ownership rights are transferred to you.
You retain all rights to your data. You grant us a limited, non-exclusive, worldwide license to use your data solely for providing PruTAN services. We may use anonymized, aggregated usage data for analytics and improvement.
Any suggestions or feedback you provide may be used freely by us without obligation or compensation.
We warrant that PruTAN will substantially conform to the Documentation and operate free from malware. This does not apply if failure results from your misuse or non-compliance.
Except as expressly stated, PruTAN is provided "AS IS" and "AS AVAILABLE". To the maximum extent permitted by law, we disclaim all other warranties, including merchantability and fitness for a particular purpose.
Except for breaches of confidentiality or IP infringement, our total liability shall not exceed the fees you paid in the 12 months preceding the claim.
Neither party shall be liable for lost profits, revenue, data, business interruption, or any indirect, consequential, special, incidental, or punitive damages.
Each party may disclose confidential information. The receiving party shall protect such information with reasonable care and use it only for performing obligations. Confidentiality does not apply to publicly available information or information independently developed.
If you provide personal data of EU, UK, or California residents, we will execute a Data Processing Addendum. Request it at info@intellocore.com.
We implement appropriate technical and organizational measures including encryption (TLS 1.2/1.3 in transit, AES-256 at rest), access controls, monitoring, and incident response procedures.
This Agreement is effective upon your acceptance and continues for the Subscription Term specified in your Order, unless earlier terminated.
You may terminate anytime by written notice to info@intellocore.com. We may terminate for material breach if not cured within 30 days of written notice.
Upon termination: (a) your access to PruTAN ceases immediately; (b) you remain responsible for accrued fees; (c) your data is deleted from active systems within 60 days and backups within 90 days. We are not liable for data loss.
We will defend and indemnify you against third-party claims that your use of PruTAN in accordance with this Agreement infringes their intellectual property rights.
You will defend and indemnify us against third-party claims arising from: (a) your data or content; (b) your violation of this Agreement or applicable law; (c) your use of PruTAN outside authorised scope.
This Agreement is governed by the laws of Singapore, without regard to conflicts of law principles. Both parties submit to the exclusive jurisdiction of Singapore courts.
This Agreement, together with any Order, constitutes the entire agreement and supersedes all prior agreements, whether written or oral.
We may modify this Agreement anytime. Significant changes will be notified, and your continued use implies acceptance. If you disagree, you may terminate within 30 days.
If any provision is invalid, the remaining provisions continue in effect. Failure to enforce a provision does not constitute a waiver.
You may not assign your rights without our written consent. We may assign to successors or affiliates with written notice.
Neither party is liable for delays caused by events beyond reasonable control (war, natural disasters, government action), except for payment obligations.
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